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Privacy Policy

We ( IVA Advice ) are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your enquiry and second, to provide you with the best possible service.

We may e-mail you from time to time regarding the services you have purchased or for marketing / promotional purposes.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

* your name

* address

* phone number(s)

* email address(s)

We will never collect sensitive information about you without your explicit consent.

We will do our best to ensure that the information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We reserve the right to pass on your personal information to any law enforcement agencies properly requesting it in connection with the commission of any offence once we are reasonable satisfied as to the circumstances surrounding the request.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Best time to contact Select As soon as possible Morning Afternoon Evening

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Do you qualify? To speak to one of our impartial IVA advisers call our helpline between 8am & 10pm on: